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OpenERP Support Helpdesk for Functional and Technical Help

OpenERP Support Helpdesk for Functional and Technical Help

                         

Pragmatic has launched a telephonic and Email Helpdesk support for OpenERP for 
both Technical and Functional/User areas. Please note that this is not an alternative to 
OPW Publishers warranty provided by OpenERP. It is meant to solve practical issues
 faced by companies while configuring and using OpenERP. This support involves
 helping potentially companies who are using OpenERP and need someone whom they 
can call and get help with their running systems.

Pragmatic Advantage

  • OpenERP Experts with in-depth understanding of technical and functional aspects of OpenERP
  • Experience staff involved in large OpenERP implementations spanning over 6-10 months
  • In depth understanding of OpenERP server Setup, Configuration, Customization, Module migration, Data Migration ETL and advanced reporting Business Intelligence tools

Our Helpdesk support is based on Ticket basis. Each ticket is an issue which could be solved in 1 hour of time or less.
Currently we are supporting Europe, Africa, Moddle-East and Asia Pacific You can reach us at E-mail sales@pragtech.co.in or skype us: pragtech

Our plans are as follows:

    Features Premium
    Standard
    Support limit

    • 8 tickets every month

    • 5 tickets every month
    Availability

    • 5X8

    • 5X8
    Contact Means

    • Voice
    • Email

    • Email
    Turnaround time

    • Reaction time: 4 hours
    • Issue Resolution time: 3 day

    • Reaction time: 1 day
    • Issue Resolution time: 5 days
    Pricing Skype us: pragtech
    Email:
    sales@pragtech.co.inThis e-mail address is being protected from spambots. You need JavaScript enabled to view it
    Skype us: pragtech
    Email:
    sales@pragtech.co.inThis e-mail address is being protected from spambots. You need JavaScript enabled to view it

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