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Reson8 2 Way SMS Integration With Odoo

Odoo does not directly generate the SMS, you will have to subscribe to an SMS Gateway operator for it. We have used here Reson8 operator for 2 way SMS service, it allows to send and receive SMS. This blog will give you the brief information about an integration of Reson8 with Odoo.

1.Reson8 SMS Account Setup in Odoo
System will ask to enter the Gateway Settings like API Username, API Password and Message Header.
API Username: Your Reson8 account username.
API Password: Your Reson8 account password.
Message Header: Header defined in the Reson8 account.’
Path : Settings → Technical → SMS → Accounts

2.Mobile Numbers
System will ask to store mobile numbers here. These mobile numbers can be used to send the SMS.
Path: Settings → Technical → SMS → Mobile Numbers

3. SMS Templates
User can create multiple templates from here and at the time sending SMS, user can choose one of them.
Path: Settings → Technical → SMS → Mobile Numbers

4. Send SMS to Partner
To send SMS to your partner/customer, you need to just open customer form and then click on Action menu there you will find SMS Partner option.
Path: Sales → Sales → Customer → Action → SMS Partner

5. SMS Partner Form
After clicking on SMS Partner option, system will open SMS form and will ask to enter details like select template or enter SMS content and click on Send SMS button.

6. Incoming SMS Scheduler
For 2way SMS, we wrote one scheduler, it will fetch the incoming SMS from the Reson8 account and update the SMS status. So that next time scheduler runs then it will not fetch already updated SMS in Odoo system.
Path: Settings → Technical → Automation → Scheduler Actions → Incoming Messages

7. Messages List

Here system will show you the list of all outgoing and incoming SMS.
Path: Settings → Technical → SMS → Messages

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